Boletary

Privacy Policy – Boletary.com

Effective Date: November 11, 2025
Boletary.com (“Boletary,” “we,” “our,” or “us”) provides an online platform that enables users to browse, purchase, and manage event tickets and related services. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit Boletary.com, create an account, make purchases, or use any of our services.
By using Boletary.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect:
  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed by third-party payment processors; Boletary does not store full card numbers)
  • Event preferences
  • Account password (encrypted and not visible to us)
1.2 Information Collected Automatically
When you access Boletary.com, we may automatically collect:
  • IP address
  • Device and browser type
  • Pages viewed, links clicked, and browsing activity
  • Referring source
  • Cookies and similar tracking technologies (see Section 10)
1.3 Information From Third Parties
We may receive information from:
  • Event organizers
  • Payment processors
  • Identity verification partners
  • Analytics and marketing platforms
2. How We Use Personal Information
We use personal data to:
  • Process ticket purchases and payments
  • Deliver tickets and confirmations
  • Manage user accounts
  • Offer customer support
  • Detect, prevent, or investigate fraud or abuse
  • Send transactional messages, updates, and order notices
  • Send marketing communications (when legally allowed)
  • Analyze website usage and performance
  • Comply with legal and regulatory requirements
3. How We Share Personal Information
3.1 Event Organizers
When you purchase tickets, Boletary may share necessary information with event organizers to manage event access, attendee details, and customer inquiries.
3.2 Payment Processors
Payments are processed by secure third-party processors compliant with PCI-DSS standards. Boletary does not store full payment card numbers.
3.3 Service Providers
We may share data with trusted vendors for:
  • Hosting and infrastructure
  • Customer support tools
  • Email and messaging delivery
  • Analytics and security
  • Marketing and advertising services
These parties are contractually restricted from using personal information for any purpose other than providing services on our behalf.
3.4 Legal or Regulatory Requests
We may disclose information when required by:
  • Law enforcement authorities
  • Court orders or legal processes
  • To protect our legal rights and prevent fraud or security risks
4. Data Storage and Security
We use reasonable administrative, organizational, and technical safeguards to protect data from unauthorized access, disclosure, loss, or misuse. However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute protection.
5. Retention of Personal Information
We retain personal data for as long as:
  • Your account is active
  • Transactions require retention
  • Required for fraud prevention, dispute resolution, tax compliance, or legal obligations
You may request account deletion at any time (see Section 8).
6. Children’s Privacy
Boletary.com is not intended for users under 13 years old (or under 16 where local laws require). We do not knowingly collect information from minors. If a minor’s data is discovered, it will be removed promptly.
7. Marketing Communications
You may receive:
  • Transactional communications (order details, alerts, service messages)
  • Marketing emails or promotions if legally permitted
To opt out of marketing emails:
  • Click “unsubscribe” in the message, or
  • Contact us using Section 11
Opting out does not affect operational or transactional messages.
8. Your Privacy Rights
Depending on your jurisdiction, you may request:
  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of personal data
  • Restriction or objection to specific processing
  • Withdrawal of marketing consent
  • A portable copy of certain data (when legally applicable)
Contact us to submit a rights request.
9. International Data Transfers
Boletary.com may store or process data in countries outside your origin, including via third-party cloud or hosting providers. Where legally required, we implement lawful mechanisms for cross-border data protection.
10. Cookies and Tracking Technologies
Boletary.com uses cookies, web beacons, pixels, and related tools to:
  • Enable login and session management
  • Store user preferences
  • Enhance functionality and personalization
  • Analyze site performance and marketing effectiveness
Most browsers allow you to disable cookies. Disabling cookies may affect portions of the website’s functionality.
11. Contact Information
For privacy-related questions or data rights requests, contact:
Boletary.com – Privacy Office
Email: servicioalclienteboletary@gmail.com

12. Third-Party Links
Boletary.com may link to external websites beyond our control. We are not responsible for the privacy practices or security of third-party websites. Review their privacy policies before providing personal information.
13. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. When we update the policy, we will:
  • Publish the latest version on Boletary.com, and
  • Update the “Effective Date” above
Continued use of the website after posting updates constitutes acceptance of the revised policy.