DISCLAIMER – Boletary.com
Effective Date: November 11, 2025
Boletary.com (“Boletary,” “we,” “our,” or “us”) is an independent ticketing platform that allows users to browse, purchase, and manage digital or physical event tickets.
By accessing Boletary.com or purchasing tickets, you acknowledge and agree to this Disclaimer.
1. No Event Ownership
Boletary is not an event organizer, promoter, or venue operator. All events are organized and controlled by independent third parties.
Boletary assumes no responsibility for:
- Event content or quality
- Performer substitutions or production changes
- Venue safety, seating, or entry policies
- Event cancellations, delays, or rescheduling
- Attendee experience or behavior
Event organizers and venues have exclusive authority over event rules and admission decisions.
2. Information Accuracy
Event listings, dates, venue details, performer names, prices, and descriptions are provided by third parties. While we strive for accuracy, Boletary makes no warranty that event information is error-free, complete, or current.
Users are responsible for verifying event details before purchasing tickets.
3. Platform Availability
Boletary.com is provided “as is” and “as available.” We do not guarantee:
- Uninterrupted website functionality
- Error-free platform operation
- Data accuracy or completeness
- Third-party integration performance
Website interruptions may occur due to maintenance, outages, or third-party service issues.
4. Liability Limitation
To the fullest extent permitted by U.S. law, Boletary is not liable for:
- Event cancellations, postponements, or changes
- Lost, damaged, invalid, or stolen tickets
- Venue admission refusal
- Personal injuries, safety incidents, or property loss at events
- Organizer disputes or performance changes
- Lost profits, indirect losses, or consequential damages
Our total liability, if applicable under law, is limited strictly to the original ticket purchase amount, only if refundable under the Refund Policy or mandatory law.
Certain states may grant additional consumer protections.
5. External Links and Services
Boletary may contain links to third-party websites, vendors, or event organizers. We do not control external platforms and are not responsible for:
- Their content
- Their tracking or data handling
- Their security or availability
You assume all risk when interacting with external services.
6. Consumer Responsibility
You are responsible for:
- Ensuring your contact information is correct
- Maintaining ticket confidentiality
- Complying with organizer entry policies
- Verifying event dates, locations, and safety requirements
Boletary is not liable for user mistakes, misunderstanding, or improper ticket usage.
7. Changes to This Disclaimer
Boletary may update this Disclaimer periodically. The updated version will be posted with a revised Effective Date. Continued platform use indicates acceptance.
End of Disclaimer
REFUND POLICY – Boletary.com
Effective Date: November 11, 2025
Boletary.com (“Boletary,” “we,” “our,” or “us”) processes ticket purchases for events hosted by third-party organizers and venues.
By purchasing tickets through Boletary, you agree to the following Refund Policy.
1. All Sales Are Final
Unless otherwise stated:
- All ticket sales are final
- Tickets are non-refundable
- Tickets are non-exchangeable
- Boletary does not guarantee refunds unless expressly authorized by the organizer or legally required
Fees such as processing, service, delivery, and handling charges are non-refundable.
2. Organizer-Authorized Refunds
Refunds may be issued only if:
- The event organizer cancels the event
- The organizer publicly approves refunds
- Local or federal law requires refunds
Boletary cannot override organizer refund policies.
If an organizer authorizes refunds:
- You must follow their refund instructions
- Refunds may take processing time depending on banking networks or payment processors
3. Postponed Events
If an event is postponed or rescheduled:
- Tickets remain valid for the new date
- No automatic refunds apply unless the organizer explicitly allows them
- If you cannot attend a rescheduled date, refund eligibility is determined solely by organizer rules, not by Boletary
4. Partial Event Changes
No refunds apply for:
- Performer substitutions or cast changes
- Venue changes within a reasonable radius
- Format, production, or safety modifications
- Weather-related changes, delays, or disruptions
- Entry rule changes (ID, vaccination, or security requirements)
These situations are controlled by organizers, not Boletary.
5. Non-Attendance or User Error
No refund applies for:
- User mistakes during purchase
- Incorrect email or contact information
- Lost, damaged, or stolen tickets
- Late arrival, denied entry, or missed events
- Forgotten, unused, or unscanned tickets
You are responsible for safeguarding your tickets.
6. Fraud Prevention
Refunds may be refused if:
- Fraud or chargeback risk is detected
- Resale, duplication, or tampering is identified
- Violations of organizer policies occur
Boletary may suspend or terminate accounts where fraud is suspected.
7. Chargebacks
Initiating a chargeback without valid basis may result in:
- Account suspension
- Ticket invalidation
- Collection or legal action where permitted
Chargebacks are intended only for unauthorized transactions.
8. Method of Refund
If a refund is approved:
- Refunds are issued to the original payment method
- Ticket and service fees are generally non-refundable
- Processing time may vary depending on your bank or payment provider
Boletary does not issue cash refunds for digital tickets unless explicitly required by law.
9. Force Majeure
Boletary does not guarantee refunds for events affected by:
- Natural disasters
- Weather conditions
- Public health situations
- Government restrictions
- Transportation disruptions
- Emergency cancellations or safety risks
Refunds in these cases depend entirely on organizer policies or legal requirements.
10. Policy Changes
Boletary may update this Refund Policy at any time. Updated versions will be posted with a revised Effective Date. Continued use of the platform after changes constitutes acceptance.